Official Document

Privacy Policy Bima88 — Protecting Your Data & Information Security

Your privacy is our priority. This policy clearly explains how bima88 collects, uses, stores, and protects the personal information of every member. We are committed to keeping your data safe and handling it responsibly.

Updated: January 2026
Language: Malay (Malaysia)
Version: 2.4
256-bit SSL PDPA Compliant No Data Selling Fully Encrypted

This Privacy Policy describes Bima88's data protection practices and applies to all users of our platform — including the official website, Android and iOS mobile apps, and all related services. By using the Bima88 platform, you agree to the terms set out in this document.

1 Introduction & Our Commitment

Bima88 takes our responsibility to protect the privacy and data security of every member seriously. We understand that your trust is our most valuable asset, and safeguarding your personal information is at the core of that trust.

This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards. We are committed to ensuring all collected data is processed lawfully, fairly, transparently, and securely at all times.

As an online betting platform operating exclusively for users in Malaysia, bima88 understands the importance of privacy in a gambling context — where members' financial and personal information is highly sensitive. That is why we invest seriously in security infrastructure and adhere to industry best practices in data handling.

2 Types of Personal Data We Collect

Bima88 only collects information that is genuinely necessary to deliver our services effectively. We do not collect excessive data or information irrelevant to platform operations. The following are the categories of data we collect:

a) Registration & Identity Information

  • Full name as stated in official identification documents
  • Date of birth for age verification (18 years and above)
  • National identification or passport number for the KYC process
  • Current residential address
  • Active mobile phone number
  • Valid email address

b) Financial Information

  • Bank account number registered for transactions
  • Digital wallet details used (Touch 'n Go eWallet, GrabPay, Boost)
  • Deposit and withdrawal history within the platform
  • Transaction records for compliance and audit purposes

c) Platform Usage Data

  • In-account gaming and wagering activity history
  • Login time, logout time, and session duration
  • IP address and device information used to log in
  • Gaming preferences and personal account settings

d) Technical & Device Data

  • Device type, operating system, and web browser version
  • Cookie and session identifier data
  • Network information and general location (state/city)
  • Technical error logs for platform maintenance purposes

3 How We Use Your Data

All information collected by bima88 is used for clear and legitimate purposes. We do not process your data for any purpose not stated in this Privacy Policy. The following are the primary purposes of data use:

  • Identity Verification & KYC: Ensuring every member is a genuine individual who is eligible to use the platform in accordance with applicable age limits and regulations.
  • Transaction Processing: Verifying and processing all deposits, withdrawals, and financial activity in your account securely and accurately.
  • Account Security: Detecting and preventing any unauthorised access attempts, identity fraud, or suspicious activity that could compromise your account.
  • Service Communications: Sending important notifications related to your account, transactions, system updates, and relevant promotions.
  • Platform Improvement: Analysing aggregated usage patterns to improve the performance, design, and user experience of the bima88 platform.
  • Legal Compliance: Meeting reporting and compliance obligations required by relevant authorities, including anti-money laundering (AML) requirements.
  • Customer Support: Helping you resolve any technical, transaction, or account issues faster and more effectively.
  • Responsible Gaming: Monitoring wagering patterns to identify early signs of compulsive gambling and offer appropriate assistance.

Bima88 does not use your personal data for any automated decisions that negatively affect you without human review. Every action involving your account will be reviewed by our team before being enforced.

4 Data Storage & Security

Data security is bima88's top priority. All members' personal and financial information is stored on servers protected to the highest industry security standards. Our security infrastructure includes:

  • 256-bit SSL encryption for all data transmitted between your device and the bima88 servers.
  • At-rest data encryption for all data stored in our database.
  • Two-factor authentication (2FA) available to all member accounts for an added layer of security.
  • 24/7 security monitoring by our automated systems and internal security team.
  • Penetration testing periodically by independent third parties to identify and address any system vulnerabilities.
  • Restricted access — only specifically authorised staff may access sensitive member data, and every access is logged for audit purposes.

Members' personal data is retained for as long as the account remains active. Following account closure, data will be kept for the period required by applicable law (typically 5–7 years) before being securely deleted using approved data deletion procedures.

While bima88 employs the best security measures, no online system can be guaranteed 100% safe from cyber threats. You also have a responsibility to keep your password and login credentials secure. Do not share your account details with anyone.

5 Information Sharing & Disclosure

Bima88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your information will only be shared in the following limited situations:

  • Payment Service Providers: Transaction details that must be shared with payment processors (FPX, DuitNow, eWallet) to complete your transaction. These providers are bound by strict confidentiality agreements.
  • Game Providers: The minimum information required by game software providers to verify eligibility and enable game access. This does not include your personal financial information.
  • Legal Requirements: When required by court order, directives from lawful authorities, or applicable Malaysian legal compliance requirements.
  • Fraud Prevention: In cases involving fraud investigations or money laundering, the required information will be shared with the relevant authorities.
  • Business Transfer: In the event of a merger, acquisition, or transfer of bima88 assets, member data may be transferred to the new entity, subject to prior notification to members.

In all data-sharing instances, Bima88 ensures that the receiving party complies with data protection standards equivalent to or higher than those we uphold ourselves.

6 Cookies & Tracking Technologies

Bima88 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and analyse platform performance. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered — to help us improve our services.
  • Functional Cookies: Remembering your preferences such as display settings, favourite game selections, and other personal settings to make repeat use more convenient.
  • Analytics Cookies: Used to understand platform usage patterns in aggregate and anonymised form for product improvement purposes.

You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the Bima88 platform. The Bima88 mobile app uses device identifiers that function similarly to cookies to maintain your login session and preferences.

7 Your Privacy Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the Bima88 Privacy Policy, you have the following rights regarding your personal data:

Your Rights Description Status
Right to Access Request a copy of the personal data we hold about you Available
Right to Rectification Request correction of inaccurate or incomplete data Available
Right to Erasure Request deletion of your data when there is no longer a legitimate reason to retain it Available
Right to Object Object to the processing of your data for direct marketing purposes Available
Right to Restriction Request that processing of your data be restricted under certain circumstances Available
Right to Portability Receive your data in a machine-readable format Available

To exercise any of the above rights, please contact the bima88 support team via live chat on the platform. We will process your request within 14 business days. In cases requiring additional identity verification, the processing period may be longer.

8 Child Data Protection

Bima88 does not provide services to individuals under the age of 18. We do not knowingly collect or process personal data from minors. Our registration process includes strict age verification to prevent underage individuals from accessing the platform.

If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child may have registered an account on bima88 are encouraged to contact our support team immediately.

9 Privacy Policy Amendments

Bima88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, technological requirements, or applicable legal obligations. Any material amendments will be communicated to members via in-platform notifications or email at least 14 days before the changes take effect.

Continued use of the bima88 platform after any amendments take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your data.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the bima88 Data Protection Officer through the following methods:

  • Live Chat: Available 24/7 on the bima88 web platform and mobile app
  • Email: [email protected] (response within 2–3 business days)
  • Support Page: The "Contact Us" section in your account settings

We are committed to handling every privacy complaint seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.

All privacy enquiries and data access requests will be responded to within 14 business days. For cases requiring further investigation, we will notify you within 3 business days regarding the status and expected resolution timeline.

Data Management

Categories of Data We Protect

Each category of bima88 member data is protected with different security layers according to its level of sensitivity.

👤
Identity Data
Basic personal information for member verification.
  • Full name
  • Date of birth
  • IC / Passport Number
  • Residential address
💰
Financial Data
Member transaction and payment information.
  • Bank account
  • Digital wallet
  • Deposit history
  • Withdrawal records
🎮
Gaming Data
Activity and platform usage records.
  • Betting history
  • Favourite games
  • Session duration
  • Bonus records
🖥️
Technical Data
Device and technical information for security purposes.
  • IP Address
  • Device type
  • Session cookie data
  • System logs

Security Infrastructure

Bima88's Data Protection Layers

We use the latest security technology to ensure your data remains protected at every level.

🔐
256-bit SSL encryption
All data transmitted between your device and bima88 servers is encrypted using 256-bit SSL protocol — the same level of encryption used by leading banking institutions worldwide.
🛡️
Two-Factor Authentication
An additional security layer through two-factor authentication (2FA) ensures only you can access your account, even if your password has been compromised by a third party.
🔍
Real-Time Monitoring
An automated monitoring system operates 24 hours a day, 7 days a week to detect unusual activity in your account. Any suspicious access attempts will be blocked immediately.
🏛️
Malaysia PDPA Compliance
Bima88's privacy policy and data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always protected.
🚫
No Data Selling
Bima88 has never and will never sell, rent, or trade members' personal data to advertisers or any third party for commercial purposes. Your data is used solely for the operation of our platform.
🗑️
Secure Data Deletion
When data is no longer needed or you request deletion, we apply approved data deletion procedures to ensure your information cannot be recovered by any party.

Security Standards

Our Technical Commitment

Bima88's security infrastructure is built on the highest industry standards to ensure your data is fully protected.

SSL / TLS 1.3
Encryption protocol during login & transactions
AES-256 Encryption
Encryption of data stored in the database
2FA Authentication
Two-factor authentication for all logins
Enterprise-Grade Firewall
Protection against DDoS attacks and SQL injection
Regular Audits
Security testing by independent third parties
PDPA 2010 Compliance
In compliance with Malaysia's data protection laws

Your Data is Safe with Us

Play with Peace of Mind — Your Privacy is Protected at Bima88

Create your Bima88 account today and enjoy a safe, fair betting experience protected by the highest data security standards. Over 500,000 Malaysian members have already trusted us.

🔒
Encrypted Data
256-bit SSL
🚫
No Data Selling
Privacy guaranteed
🇲🇾
PDPA Compliant
Malaysian law
👁️
Fully Transparent
No hidden terms
Bahasa Melayu